Table of Contents
Welcome to NovaCloud
Your gateway to easy and affordable cloud computing. With NovaCloud, you can effortlessly spin up a cloud server
in less than 8 minutes, enjoy on-demand scalability within 5 minutes, and safeguard your hourly, daily, and weekly
data —all for FREE.
NovaCloud Highlights
Payment Methods |
• Pay-per-use: Take control of your Virtual Machine (VM) independently. • Subscription-based: Our expert team handles VM provisioning for you. • Enjoy 1TB of data transfer for free, every month |
Key Features | • Quick Deployment: Set up in under 8 minutes. Start as low as MYR0.06/hour. Scalability: Easily adjust resources in under 5 minutes. • Security Rules: Set your preferred security settings by enabling or disabling ports. • OS Support: Compatible with Linux and Windows. • Low latency: Deploy your services in regions including Malaysia, Singapore, and Hong Kong. • One-click Application: Easily deploy a VM with pre-installed apps like MSSQL, Docker, WordPress, and so on. |
Data Protection | • Snapshot Backups: Safeguard your data with free hourly, daily, and weekly backups. • ISO Certification: NovaCloud employs ISO-certified technology and processes for enhanced security. • HA Environment: Operates in a high-availability (HA) environment, ensuring uninterrupted service. • 99.9% Uptime: NovaCloud guarantees 99.9% uptimes on network and compute availability. • Redundant Infrastructure: Designed to eliminate single points of failure, using advanced spine and leaf switching. • Multiple SAN storage units ensure constant • service availability. |
Getting Started
- For new users, you can create your account here

2. You can now access NovaCloud via IP ServerOne’s portal here

3. Discover what you can do on the IP ServerOne’s portal with this quick overview.

Prerequisites
1. Credit Availability:
Before using NovaCloud services, check your account’s available cloud credit by navigating to NovaCloud and reviewing your Available Balance.

- Cloud Credit Top Up:
One-time Top Up: Learn how to top up your cloud credit here.

Automated Top Up: Set up automated cloud credit top-ups for peace of mind.

Deploying Your First Instance
- Choosing Your Region: Select from the Malaysia, Singapore, or Hong Kong regions for your instance. Choosing the right regions will make an impact on your service latency. Check out our network latency here.

- Deployment Method: NovaCloud offers 4 types of methods to provision a cloud server. You can choose the following instance deployment method that suits your needs or familiarity.

2.1 Tips for Choosing a Deployment Method: Here are some key differences between each method
Instance Deployment Method | Description |
Image | Choose this option if you want to build a completely new server. You can select the operating system, computing resources, and storage that suit your needs. |
Snapshot | Use this if you already have a snapshot backup in NovaCloud. It lets you deploy a new server using the state of a system at a particular point in time. |
Volume | You can use this choice to set up a new server by attaching it to an existing volume in NovaCloud. This option lets you restore your instance if any issues arise or you need to undo any changes. |
One-Click Application | Great for software developers who want to save time. This method launches a server with pre-installed apps such as Docker, MSSQL, WordPress, LAMP, and more without manual setup. |
3. Configuring Instance Details:
- Choose your preferred plans, from General to RAM-optimized.
- Select your storage size.
- Name your instance.
- Import or generate a public key (save it securely).
- Configure security rules (if any).


4. Instance Creation Confirmation
Congratulations! Your first instance has been successfully created.

Login to Your Instance
At NovaCloud, we provide both Linux and Windows operating systems.
To access your NovaCloud server, follow our guides here.
Video Tutorial
Watch our NovaCloud video tutorial for a step-by-step visual guide on deploying instances using each method and accessing your cloud instances. These tutorials help make the entire process easy to follow and implement.

Note: Use these guides as a general reference. To ensure compatibility and optimal configuration, we strongly recommend reviewing your service or application requirements, such as resources, firewall or security rules, and more.
Managing Resources

Console | Connect to your instance just like plugging a wire from your PC to the cloud server. Check out our guide here. |
Stop | Completely stop the instance, like powering off your computer. |
Reboot | Restart the instance, similar to clicking the restart button on your computer. |
Shelve | Putting your instance into storage mode. Charges are incurred only for your storage and IP address. |
Resize | Upgrade or downgrade your server specifications (e.g C1 to C2 or C2 to C1). Downtime is less than 5 minutes. Check out our guide here. |
Rebuild | Reformat the instance like it’s fresh, wiping out all data but retaining the IP address and operating system (OS). |
Retrieve Password | Retrieve admin passwords for Windows instances. Check out our guide here. |
Delete | Deleting an instance removes all your data permanently. Remember, you’ll still be charged for any volumes, even if they’re not attached to an instance. Make sure to delete volumes accordingly. Check out our guide here. |
Manage Security Groups | This acts as the first layer of the firewall between your instances. You can restrict access to certain ports. |
Data Storage and Management

Volume and Snapshot | You can create a volume or snapshot for each instance. Later on, you can use it to spin up an instance (similar to cloning an instance). |
Extend, Attach, Detach | Manage volumes by extending, attaching, or detaching. |
Automated Backups | NovaCloud offers free snapshot backups to protect your hourly, daily, and weekly data. Note that restoring data incurs SmartHand charges. |
Object Storage | Pair with our Object Storage for flexible data storage and retrieval. |
Use Cases
NovaCloud is versatile and caters to various use cases, including:
- Website hosting
- Application hosting
- E-commerce
- Databases
- Email servers
- Mobile applications
Security Best Practices
Closing Unused PortsPrevent unauthorized access by closing unused ports through Security Rules. |
Firewall ConfigurationConfigure firewalls by SSH into your instance to control incoming and outgoing traffic. |
Private NetworkSwitch to a private network for additional security, restricting public access. |
Regular AuditsPerform regular security audits to identify and address vulnerabilities. |
Advanced Features
Explore additional NovaCloud offerings, such as:
Load Balancer as a Service (LBaaS): Distribute incoming traffic across multiple instances to ensure high availability and reliability. Ideal for handling varying workloads and increasing application performance. See guide here.

Object Storage: A scalable and secure solution for storing and retrieving large amounts of unstructured data. Ideal for backups, archives, and content distribution.

DNS Hosting: Manage your domain’s DNS records efficiently, ensuring seamless connectivity to your cloud resources.

Premium China Route: Improve performance and reduce latency by directing your traffic directly to China. Manual configuration and subscription required. Contact IP ServerOne to learn more.

Support Assistance
Our support assistance is available round-the-clock at 03-2026 1688, or you can submit tickets through the customer portal.

For extensive support, consider subscribing to our NovaCloud Care – a managed service by IP ServerOne.
NovaCloud Care by IP ServerOne is a managed service that optimizes your NovaCloud environment, allowing you to focus on your business. Our experts handle infrastructure management for optimal performance, security, and reliability, reducing downtime and ensuring data security. Perfect for businesses that want to leverage the cloud without the hassle of managing it.
Category | Scope Description. |
Operating System Management | Regular kernel updates for Linux and Windows environments |
*Migration fee is incurred for Windows version upgrade | |
Control Panel Support | Software uptime and basic configuration support (excludes user account configuration) |
Configuration Assistance | Assistance with basic load balancing for applications and websites (if applicable) |
Basic configuration assistance for firewalls, VPNs, and secured networks (if applicable) | |
Vulnerability Management | Proactive vulnerability scans conducted twice a year upon request |
SSL Certificate Management | Professional installation of SSL certificates for servers hosted with IP ServerOne |
Data Protection | Snapshot backup technology:
|
Service Monitoring | 24×7 monitoring powered by Zabbix Monitoring System |
Support Services | 24×7 support ticketing services |
For extensive support, consider subscribing to our NovaCloud Care – a managed service by IP ServerOne.