Empower Your Business with Expert IT Management
Peace of mind is knowing your business is supported
Optimize Efficiency and Ensure Uninterrupted Growth with Seamless IT Solutions.
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Outsourcing your IT operations is a great way to stay efficient.
At IP ServerOne, we offer fully managed services by a team of qualified experts that will ensure your digital needs are looked after—freeing you up to focus on your priorities. In addition, we’ll always be on standby to tend to all your server requirements and changes.
We understand sustaining the right skill-sets in the right locations can often be a limiting factor in a business’s growth plans, especially when it comes to IT-related matters. However, with IPServerOne Smart Hands Services, that doesn’t need to be the case any longer.
From working on operational needs to leading IT projects, our engineers have the expertise and experience in helping businesses connect to technology the right way.
Get your server served!
IP ServerOne is willing to lend a hand to look after your server and ensure its overall operability and maintenance. With your servers managed by us, these are what you’ll get!
Avoid Unexpected Costs
24/7 Available Support
Minimize Internal IT Resources
Uphold Compliance
Benefits of our cloud managed services
We are Your Hands and Legs
Let us support your digitization needs fully, partially, quarterly, or even minimally. Our experts are here for your reach.
Quicker Response Times
Technical staff is on standby 24/7, your technical issues can be resolved in as little time as possible. You can easily submit your queries and requests for moving equipment, schedule, and colocation equipment management.
Fully Integrated
The Smart Hands program is handled by the Level 2 support team. These engineers can perform tasks instructed independently, such as; receiving any forms of hardware and placing it in your server or equipment, incoming and outgoing equipment shipment tracking, also moving or securing cables.
Cost Saving
For a growing company, it might not be cost-effective to have a highly trained onsite, round-the-clock technical support or IT team for emergencies or essential maintenance for the data center. We provide onsite/offsite technical assistance and troubleshooting, as well as complex cable configurations per client including instructions and diagrams.
Utilize Our Resources
We serve over 50,000 customers ranging from startups to enterprise-level and the numbers are still growing. We value the trust and confidence that customers placed in us.
One-Stop Solution
Our experts will cooperate with you, one-on-one and guide you through every stage of your IT transformation so that your business can succeed.
Managed Services Pricing & Plans
IPServerOne aims to help you leverage the efficiency of advanced IT solutions for your business.
SmartHand Service
Our SmartHand engineers are ready to assist you in rain or shine with any technical or network issues.
MYR 350 /Task /hr
The time allocated per Task is 60 minutes (1 hour). Extra hours will incur additional charges.
- The task performed is subject to the engineer’s availability.
- Co-location customers require to contact their hardware vendors for any hardware replacement.
- The task will be performed on a date and time as agreed by both customer and IP ServerOne.
- Ticket submission is required for each task.
Managed Services
No fuss, No stress. Opt into our managed plans and let us be the hands and legs in managing your day-to-day IT-related issues.
IT Help Plans: Easy, Enhanced, Expert, and Everything
Free: Managed services with basic updates and monitoring.
Essential: Enhanced support with manual updates and troubleshooting.
Pro: Extended support hours, vendor coordination, and advanced security.
Premium: All-inclusive support with 24×7 troubleshooting, comprehensive patching, and top-tier security.
Professional Services
Transform your business with our expert cloud consulting and migration services for a smooth, efficient transition.
Cloud Consulting and Migration
Speak with our team by sending a consultation at sales@ipserverone.com or call us at 03-2026 1688.
Frequently Asked Questions
My business already has an in-house IT team. Why should we engage with your service?
- Many of our customers have existing in-house IT staff. However, we can ease your team’s daily IT responsibilities so that they can work on more critical projects efficiently. You are also able to save cost, time and energy. Our Managed Services ranges from Basic, Essential, Pro and Premium; all with different levels of managed services that can be catered well to your business. We will be able to consult you on the best plan according to your needs and budget.
How does IPServerOne supports clients remotely?
- We utilize remote management tools and a dedicated team of IT support. When “on-site” support is needed, we will help dispatch our engineering resources to your premise in accordance with the agreed-upon service levels.
Can we drop by your corporate office for a one-to-one consultation and advice before we engage your service?
- Yes, absolutely! We prefer having prospective customers drop by our office to have an in-depth understanding of your business needs and IT concerns. You would only need to send an email to sales@ipserverone.com or get in touch with us via LiveChat. We’re more than happy to answer your questions.
