Resources
Resources
Trust, Compliance & Certifications
We uphold data privacy as one of the highest standards of accountability and security in IP ServerOne. Handling customers’ data is a great responsibility, hence being compliant-ready is our top priority to ensure our customers’ peace of mind.
ISO27001
A specification for an information security management system to protect confidentiality, integrity and availability of our infrastructure and customer information.
- CJ1 Cyberjaya, Malaysia
- CX2 Cyberjaya, Malaysia
- Aims, KL, Malaysia
ISO27017
A specification for cloud services information security to implement a safe and secured cloud-based environment and reduce the risk of security concerns.
- CJ1 Cyberjaya, Malaysia
- CX2 Cyberjaya, Malaysia
- Aims, KL, Malaysia
PCI-DSS Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure the payment procedure is implemented in a safe and secure environment.
- CJ1 Cyberjaya, Malaysia
- Aims, KL, Malaysia
- Equinix, Singapore (by building provider)
- Equinix, Hong Kong (by building provider)
SOC 2 Type II
The SOC 2 Type II report covers AICPA's Trust Services Principles and Criteria for Security, Availability, and Confidentiality. This evaluation assesses our design, controls of our system, and operations to ensure the integrity and security of the data management.
- NovaCloud
- vCloud
- CJ1 Cyberjaya, Malaysia
ANSI/TIA-942 Rated-3
The certificate validates our infrastructure is concurrently maintainable. It covers telecommunication infrastructure and other aspects of a mission-critical data center conformed to the standard practice and requirements in providing 24/7 services with no downtime.
- Aims, KL, Malaysia
Threat & Vulnerability Risk Assessment (TVRA) Compliant
An evaluation to identify and analyze risks associated with attacks against critical assets of a building to provide a solid defensible foundation for our infrastructure and system.
- CJ1 Cyberjaya, Malaysia
- CX2 Cyberjaya, Malaysia
- Aims, KL, Malaysia
- Equinix, Singapore
- Equinix, Hong Kong
Disaster Recovery Certified Expert, DRCE
Recognition of our disaster recovery team responsible for planning, developing, and implementing the disaster recovery plan to ensure the data recovery process is seamless and possible.
- Data Center Engineer, IP ServerOne
- System Engineer, IP ServerOne
Uptime Institute Tier III DC on Constructed Design (TCCD)
Our Tier III certified data center includes N+1 Redundancy, a form of resilience that ensures system availability in the event of component failure to implement an uninterruptible power supply (UPS) system in ensuring the server is always on.
- CJ1 Cyberjaya, Malaysia
Uptime Institute Tier III DC on Constructed Facility (TCCF)
Our Tier III data center is concurrently maintainable. Designed with multiple paths for power and cooling, and redundant systems that allow our team to perform upgrade or maintenance work on the setup without taking it offline.
- CJ1 Cyberjaya, Malaysia
- Aims, KL, Malaysia
Green Building Index (GBI) Certified
Malaysia's recognized green rating system promotes sustainability. Our 'green' building is designed for energy and water-efficient in reducing negative impacts and encouraging positive impacts on climate and the natural environment.
- CJ1 Cyberjaya, Malaysia
- Aims, KL, Malaysia
Cisco Certified Network Associate (CCNA)
Recognition of our professional network engineers for the Routing and Switching program to enhance the networking knowledge in delivering a better and quality service.
- Network Engineer, IP ServerOne
- Data Center Engineer, IP ServerOne
- System Engineer, IP ServerOne
Information Technology Infrastructure Library (ITIL)
Recognition of our professional network team to deliver the IT service management in terms of best practices, utilizing processes, terminology, and methods to grow and transform a business.
- Data Center Engineer, IP ServerOne
- Service Management, IP ServerOne
VMware Certified Technical Associate (VCTA)
The certification validates our team with the skills and knowledge to perform operational tasks within a virtualized infrastructure, in areas across multi-cloud operations, networking, security, and device management.
- System Engineer, IP ServerOne
- Technical Specialist, IP ServerOne
Cloud Service Alliance (CSA) STAR Level 1
Documentation of security and privacy controls on our cloud offerings against CSA’s best practices via CSA Security, Trust & Assurance Registry (STAR) Self-Assessment delivers industry transparency and provides customer visibility on our cloud security practices.
- NovaCloud
- vCloud
Cloud Service Alliance (CSA) STAR Level 2
This certification showcases our cloud service's commitment to upholding industry-leading security and privacy standards set by the CSA. Through the STAR Self-Assessment accredited by the certification body, we provide transparent documentation, giving customers a clear insight into our robust security practices.
- NovaCloud
- vCloud
NetApp Certified Storage Installation Engineers (NCSIE)
Our team holds certifications as NetApp Certified Storage Installation Engineers (NCSIE), demonstrating their expertise in delivering ONTAP® installation services in alignment with NetApp® quality standards and best practices.
- Cloud Specialist, IP ServerOne
- System Engineer, IP ServerOne
NetApp Certified Data Administrator (NCDA) ONTAP
Our team is certified in NCDA (NetApp Certified Data Administrator) ONTAP, equipped to proficiently implement and manage NetApp® data storage solutions across diverse multiprotocol environments.
- Cloud Specialist, IP ServerOne
- System Engineer, IP ServerOne
Veeam Certified Engineer (VMCE)
Our team is certified as Veeam Certified Engineers (VMCE), showcasing their proficiency in the Veeam Data Platform. They possess a deep understanding of critical data protection functions, safeguard organizational data, and adapt to evolving needs.
- System Engineer, IP ServerOne
