Public Cloud Hosting
NovaCloud: Built with Care for Your Business Confidence
Deploy and scale cloud servers across Malaysia, Sarawak, Singapore, and Hong Kong with flexible infrastructure, built-in security, and 24/7 local support.
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Deploy flexible public cloud infrastructure with NovaCloud, IP ServerOne’s OpenStack-based cloud hosting platform for websites, business applications, development, and production workloads.
NovaCloud is IP ServerOne’s public cloud hosting platform, powered by OpenStack and built for businesses, developers, and teams that need flexible cloud infrastructure. Deploy and scale cloud servers across Malaysia, Sarawak, Singapore, and Hong Kong with flexible compute, SSD storage, networking, security, and backup features. Whether you need public cloud hosting in Malaysia for a website, business application, database, development environment, or production workload, NovaCloud gives you the flexibility to choose your cloud resources and scale as your requirements change. When you need additional technical support, NovaCloud Care provides optional managed cloud services from IP ServerOne.
NovaCloud Is Now Live in Sarawak!
We’re bringing the cloud closer to home. Sarawakians can now host and grow their websites and applications locally with IP ServerOne’s NovaCloud Sarawak region—ensuring data stays local, secure, and scalable, while you pay only for what you use.
ISO certificate No: IS 651738
*Applicable to Malaysia Data Center only
ISO certificate No: CLOUD 738570
*Applicable to Malaysia Data Center only
PCI-DSS
SOC 2 Type II
**Applicable to Cloud services and Data Center infra in Malaysia.
MySTI
**Applicable to NovaCloud
NovaCloud Backup and Data Protection
Multi-Tier Backups Keep Your Data Protected
NovaCloud automatically protects your cloud workloads with snapshot backups across multiple retention periods, giving you multiple recovery points when you need them.
- Hourly backups: Retained for the last 15 hours
- Daily backups: Retained for the last 7 days
- Weekly backups: Retained for the last 4 weeks
Safeguard your websites, applications, databases, and cloud workloads against accidental changes, data loss, and unexpected incidents.
Deployment Made Easy
Launch a NovaCloud cloud server in under 2 minutes. Deploy your infrastructure quickly through an easy-to-use self-service portal.
On-demand Scalability
Scale your cloud resources up or down in under 5 minutes as your workload and business needs change.
Cost-Efficient Cloud
Optimize your cloud costs with flexible pricing and no upfront hardware investment, helping reduce total cost of ownership (TCO) and operating expenses.
Data Sovereignty
Keep your data hosted in Malaysia with local infrastructure designed to support data sovereignty, privacy, and regulatory requirements.
Business Continuity
Keep your workloads resilient with data redundancy, automated backups, and infrastructure designed to help minimize service disruptions and data loss.
Low Latency
Deploy closer to your users with cloud regions across Malaysia, Sarawak, Singapore, and Hong Kong for lower-latency access to your applications.
Service Reliability
Get 99.9% uptime backed by our SLA, helping keep your applications and services available when your business needs them.
24/7 Local Support
Get help from real people, 24/7. Our local technical team is available to assist when you need support with your NovaCloud environment.
Streamline DevOps
Deploy development environments faster with One-Click Applications, including Docker, MSSQL, WordPress, LAMP, and more.
Compliance and Security
Build with confidence on a compliant cloud platform, backed by certifications and frameworks including SOC 2 Type II and CSA STAR.
Choose How You Run Your Workloads with NovaCloud
Choose where to deploy your cloud instances, the resources they need, and the operating system or applications to run. NovaCloud gives you flexible deployment options across Malaysia, Singapore, and Hong Kong.
Deploy your NovaCloud instances across Malaysia, Singapore, and Hong Kong, with both General CPU and RAM Optimized instance types available in every region.
| Region | General CPU | RAM Optimized |
|---|---|---|
| Malaysia | ✓ | ✓ |
| Sarawak | ✓ | ✓ |
| Singapore | ✓ | ✓ |
| Hong Kong | ✓ | ✓ |
*China Premium Route is available at additional charges.
General CPU
A balanced configuration of CPU and memory for general-purpose workloads such as web servers, email servers, application servers, and business applications.
RAM Optimized
A memory-focused configuration with more memory relative to CPU, ideal for memory-intensive applications, caching, and databases such as Memcached, Redis, and SQL Server.
Regional Network Latency
Typical latency may vary depending on ISP, routing, network conditions, and destination. The figures below are provided as a general reference.
| Location | Malaysia | Singapore | Hong Kong |
|---|---|---|---|
| Singapore | 6–7 ms | <1 ms | 35–40 ms |
| Thailand | 23–35 ms | 26–35 ms | 50–65 ms |
| Vietnam | 39–60 ms | 33–50 ms | 51–206 ms |
| Cambodia | 27–45 ms | 23–40 ms | 42–80 ms |
| Indonesia | 19–30 ms | 12–25 ms | 45–55 ms |
| Philippines | 34–40 ms | 192–200 ms | 39–45 ms |
| China | 100–350 ms | 100–350 ms | 100–350 ms |
China Premium Route
For workloads serving users in China, the optional China Premium Route (CPR) can help optimize connectivity. Additional charges apply.
Test Your Connectivity
Use our Connection Test tool to measure connectivity and network performance to IP ServerOne infrastructure.
Check Network Connectivity →
Choose the operating system that best fits your application and workload requirements.
Operating System
AlmaLinux
Centos
Debian
Fedora
FreeBSD
OpenSUSE
Rocky Linux
Ubuntu
Windows
Get your cloud environment running faster with pre-installed applications. Deploy popular software with just a few clicks without setting up everything from scratch.
One-click Application
MySQL
MariaDB
MSSQL
MongoDB
Redis
Memcached
RabbitMQ
Elasticsearch
WordPress
L2TP/IPsec (PSK)
OpenVPN
Docker
.Net Core
LAMP
LEMP
Key Features of NovaCloud
New Portal Experience. Simpler Cloud Management.
Our revamped Customer Portal is live. Enjoy a simpler, more intuitive way to manage your NovaCloud services.
Looking for pricing and comparisons? Explore our interactive pricing tools
26+ Copies of Data Protection & Backup
Keep your cloud data protected with 26+ snapshot copies across hourly, daily, and weekly backups. Recover from previous recovery points when you need to restore your websites, applications, databases, or other cloud workloads.
Multi-Regional Cloud Deployment
Deploy your cloud servers across Malaysia, Sarawak, Singapore, and Hong Kong to support your performance, latency, and data residency requirements. The China Premium Route (CPR) is also available to optimize connectivity to China.
One-Click Application Deployment
Deploy cloud servers with popular applications pre-installed. Choose from Docker, MSSQL, WordPress, LAMP, and more to get your applications up and running faster.
Data Redundancy & High Availability
Keep your cloud workloads resilient with data redundancy and highly available infrastructure. Data is automatically replicated across multiple data centers to help minimize service disruption and support business continuity.
NovaCloud: Standard Features
Everything you need to deploy, manage, secure, and scale your cloud environment with NovaCloud.
Deployment & Management
Infrastructure & Performance
Security & Protection
Pricing & Platform
Deployment & Management
Deploy and Manage Your NovaCloud Instances
Deploy, access, and manage your NovaCloud instances with flexible tools for configuration, scaling, storage, and lifecycle management.
| Feature | Details |
|---|---|
| Instance Deployment | Launch cloud instances from an Image, Snapshot/Volume, or One-Click Application. |
| Multi-Region Deployment | Deploy across Malaysia, Sarawak, Singapore, and Hong Kong based on your workload and location requirements. |
| Console Access | Access and manage your cloud instances directly through the console. |
| Windows Password Retrieval | Retrieve the administrator password for your Windows instance when needed. |
| On-Demand Scaling | Resize or rebuild your cloud instance as your workload changes. |
| Instance Optimization | Shelve, unshelve, stop, or reboot instances to manage your cloud resources efficiently. |
| Multi-Volume Attach | Add, detach, or resize additional volumes based on your storage requirements. |
| Multi-Snapshot Attach | Add or detach multiple snapshots for flexible instance management and recovery. |
| Custom Roles & Access Management | Manage team access to NovaCloud projects and resources with customizable roles and permissions. |
Infrastructure & Performance
Flexible Cloud Infrastructure for Your Workloads
Run your applications on flexible cloud infrastructure designed for performance,
connectivity, availability, and portability.
| Feature | Details |
|---|---|
| High Availability & Automatic Failover | Run workloads in a highly available cloud environment designed with redundancy and automatic failover to support service continuity. |
| Persistent SSD Storage | Create, attach, detach, and resize SSD-based volumes for your cloud workloads. |
| IPv4 & IPv6 Support | Connect your cloud instances using IPv4 and IPv6 networking. |
| Hybrid Cloud Ready | Connect NovaCloud with your existing infrastructure and other cloud environments. |
| China Premium Route (CPR) | Access an optional premium network route for connectivity to China. Additional charges apply. |
| No Vendor Lock-In | Maintain flexibility with an open cloud environment without being tied to a single vendor. |
| Tier III Data Center | Host your cloud workloads in a Tier III data center environment. |
| NovaCloud Care | Add managed cloud services when you want IP ServerOne to help manage your NovaCloud environment. Additional charges apply. |
Security & Protection
Protect Your Cloud Environment
NovaCloud includes built-in network security, access controls, data protection, and industry-recognized security standards to help protect your cloud workloads.
| Feature | Details |
|---|---|
| Anti-DDoS Protection | Free protection against DDoS attacks up to 5 Gbps. |
| Security Groups | Configure customizable security groups to control inbound and outbound network traffic. |
| Private Networks | Connect cloud resources through private networks for controlled internal communication between workloads. |
| Key-Based Authentication | Secure instance access using public and private keys. |
| ISO 27001 & ISO 27017 | Infrastructure aligned with internationally recognized information security and cloud security standards. |
| SOC 2 Type II | Supports security and operational controls assessed under SOC 2 Type II. |
| CSA STAR Level 1 & Level 2 | Cloud security assurance through CSA STAR Level 1 and Level 2. |
Pricing & Platform
Flexible Cloud Pricing and Cloud Management
Choose a pricing model that fits your workload while managing cloud instances, resources, access, networking, and billing through the cloud portal.
| Feature | Details |
|---|---|
| Pay-per-Use | Pay based on your cloud resource usage for flexible, on-demand workloads. |
| Subscription-Based Pricing | Choose subscription-based cloud pricing for more predictable resource costs. |
| 1 TiB Free Data Transfer | Get 1 TiB of included data transfer per month with eligible NovaCloud plans. |
| Multiple Operating Systems | Choose from supported operating systems based on your application and workload requirements. |
| Billing & Transactions | Manage payments and view billing details through the cloud portal. |
| Cloud Portal Management | Manage GPU instances, resources, access, networking, and supported cloud settings through the cloud portal. |
User Interface and Accessibility
- Let us handle the day-to-day infrastructure management and maintenance so you can focus on your core business.
- Console Access
- Retrieve Password (Windows instance)
Instance Deployments
Infrastructure and Performance
- Hybrid Cloud Ready
- SSD Storage
-
China Premium Route (CPR)
*Additional charges - No Vendor Lock-in
-
NovaCloud Care (Managed Service)
*Additional charges
Instance Management
- Flexible Pricing Models
- Pay-per-use
- Subscription-based
- Supported Various OS
- Scalable On-Demand (Resize/ Rebuild)
- Optimization (Shelve/ Unshelve/ Stop/ Reboot)
- Multi-Volume Attach (Add/Detach/Resize)
- Multi-Snapshot Attach (Add/Detach)
NovaCloud: Plans and Pricing
Flexible Cloud Plans Across Four Regions
Choose your NovaCloud plan and deploy across Malaysia, Sarawak, Singapore, and Hong Kong with flexible pay-per-use or subscription-based pricing.
More Details:
1. All plans include:
- 1 x IPv4 / IPv6
- 10 GiB storage
- 1 TiB data transfer (Not applicable to China Premium Route)
2. All plans exclude:
- Windows license charges
Optional Add-On: NovaCloud Care
Need help managing your cloud infrastructure? NovaCloud Care provides optional managed cloud services from IP ServerOne, so your team can focus on your applications while we help with the day-to-day management of your NovaCloud environment.
| Service | What We Help With |
|---|---|
| Cloud Management | Cloud instance management and routine infrastructure tasks |
| Monitoring & Support | Assistance with your NovaCloud environment and operational issues |
| Server Administration | Support for common server administration tasks |
| Technical Assistance | Get help from IP ServerOne’s technical team when you need it |
NovaCloud Care Full Scope
Discover Your Potential Savings with NovaCloud!
Say goodbye to bill surprises with our transparent monthly caps and consistent flat pricing.
Get Your Cloud Estimation Today
Notes:
• Prices shown as of August 2025.
• Prices above are in MYR before 8% SST.
• USD to MYR conversion based on Maybank daily currency rates.
• Prices above are solely for reference purposes and are subject to change by the CSPs. Please verify current pricing before deciding.
NovaCloud Resources
A practical guide to deploying, managing, and using NovaCloud cloud instances, including instance management, snapshots, storage, and other cloud features.
Learn how IP ServerOne's cloud infrastructure supports businesses with local data centers, flexible cloud hosting, security, and 24/7 technical support.
Customize Your Ideal NovaCloud Plan Today!
Can’t find the right NovaCloud plan? Contact us today, and we’ll dive deep into your needs to craft a customized solution that fits you like a glove!
Related Cloud Services
Extend your NovaCloud environment with complementary cloud, storage, backup, and infrastructure services from IP ServerOne.
NovaGPU (GPUaaS)
Access dedicated NVIDIA GPUs on demand for AI, machine learning, HPC, rendering, and other GPU-accelerated workloads.
NovaCloud Care
Add managed cloud services to your NovaCloud environment with technical assistance and day-to-day infrastructure support from IP ServerOne.
Backup & Disaster Recovery
Protect your business data and workloads with backup and disaster recovery solutions designed to support business continuity and recovery.
Object Storage (S3)
Store and manage unstructured data with S3-compatible object storage for applications, backups, media, and other cloud workloads.
SmartHand Service
Get on-demand technical assistance for server and infrastructure tasks when you need additional technical support.
DNS Hosting
Manage your domains and DNS records with reliable DNS hosting for websites, applications, and cloud services.
NovaCloud Use Cases
NovaCloud provides flexible public cloud infrastructure for businesses, developers, and teams. Deploy cloud servers for websites, applications, databases, development environments, data processing, and other workloads, with the flexibility to scale resources as your requirements change.
WEB HOSTING & WEB APPLICATIONS
Host Websites and Web Applications
Run websites, web applications, portals, and online services on flexible cloud servers.
Deploy cloud instances quickly and scale CPU, memory, and storage as your website or application requirements change. NovaCloud supports common web environments including WordPress, LAMP, and Docker through One-Click Applications.
BUSINESS & APPLICATION HOSTING
Run Business Applications in the Cloud
Host business applications, e-commerce platforms, content management systems, and other production workloads without maintaining physical servers.
Choose the cloud region and instance configuration that fit your application requirements. Deploy across Malaysia, Sarawak, Singapore, and Hong Kong, with General CPU and RAM Optimized instance types available in every region.
DEVELOPMENT & TESTING
Build, Test, and Deploy Applications
Create development, staging, and testing environments without provisioning physical infrastructure.
Developers can quickly deploy cloud instances with different CPU, memory, operating system, and application configurations. Create separate environments for development and testing, then scale resources as project requirements change.
DATABASES & DATA PROCESSING
Run Databases and Data-Intensive Workloads
Run databases, caching systems, data processing applications, and other workloads that require flexible CPU and memory resources.
Choose RAM Optimized instances for memory-intensive workloads such as SQL Server, Redis, and Memcached, or select General CPU instances for balanced workloads. SSD-based storage provides persistent storage for your cloud applications and data.
DATA ANALYTICS & AI
Process Data and Run CPU-Based AI Workloads
Use cloud infrastructure for data analysis, data processing, automation, and selected AI or machine learning workloads that can run on CPU-based infrastructure.
Deploy flexible cloud resources for data processing, analytics, model development, and other CPU- or memory-intensive workloads. For workloads that require dedicated NVIDIA GPU compute, explore NovaGPU (GPU as a Service).
BACKUP & BUSINESS CONTINUITY
Protect and Recover Your Cloud Workloads
Maintain recovery points for websites, applications, databases, and other cloud workloads.
NovaCloud provides snapshot backups across multiple retention periods, including hourly, daily, and weekly recovery points. Use snapshots to recover your workloads from accidental changes, data loss, or unexpected incidents.
Frequently Asked Questions
What is NovaCloud?
NovaCloud is IP ServerOne’s public cloud hosting platform, powered by OpenStack. It provides flexible cloud infrastructure for businesses, developers, and teams to deploy and manage cloud servers for websites, applications, databases, development environments, and production workloads. NovaCloud is available across Malaysia, Sarawak, Singapore, and Hong Kong, with flexible compute options, SSD storage, networking, snapshot backups, One-Click Applications, and 24/7 local technical support.
Is NovaCloud public cloud hosting?
Yes. NovaCloud is a public cloud hosting platform where you can provision cloud instances from shared cloud infrastructure while having control over your own virtual compute, memory, storage, networking, and operating system configuration. You can choose your cloud region, instance type, storage, operating system, and deployment method based on your workload requirements.
Is NovaCloud public cloud hosting in Malaysia?
Yes. NovaCloud provides public cloud hosting in Malaysia, with additional cloud regions in Sarawak, Singapore, and Hong Kong. Both General CPU and RAM Optimized instance types are available across all four regions, allowing you to choose a deployment location and resource configuration that fits your workload and users.
Is NovaCloud a VPS?
NovaCloud is a public cloud hosting platform, rather than a traditional VPS hosting service. However, NovaCloud cloud instances can support many of the same workloads commonly hosted on VPS hosting, including websites, web applications, business applications, databases, and development environments.
What is the difference between NovaCloud and a VPS?
A VPS typically provides a virtual private server environment for hosting websites, applications, and other workloads. NovaCloud provides cloud instances within a public cloud infrastructure, with flexible deployment options across multiple regions. NovaCloud is designed for workloads that may need flexible resource scaling, multiple cloud regions, cloud networking, snapshot backups, and other cloud infrastructure capabilities.
What can I use NovaCloud for?
NovaCloud can be used for a wide range of cloud workloads, including:
- Website and web application hosting
- Business application hosting
- E-commerce applications
- Databases and data processing
- Development and testing environments
- Production applications
- Data analytics and CPU-based workloads
- Backup and business continuity workloads
You can choose General CPU or RAM Optimized instances depending on your application’s resource requirements.
Where is NovaCloud available?
NovaCloud is available in Malaysia, Sarawak, Singapore, and Hong Kong. Both General CPU and RAM Optimized instance types are available in every region. Choose your region based on your users, application requirements, network connectivity, and deployment needs.
What instance types does NovaCloud offer?
NovaCloud currently offers two main instance types:
General CPU provides a balanced combination of CPU and memory for general-purpose workloads such as web servers, email servers, application servers, and business applications.
RAM Optimized provides more memory relative to CPU and is suited for memory-intensive applications, caching, and databases such as Memcached, Redis, and SQL Server.
How quickly can I launch a NovaCloud instance?
You can launch a NovaCloud cloud instance in under 2 minutes and scale your cloud resources in under 5 minutes, depending on the operation and workload requirements. NovaCloud provides self-service deployment so you can provision and manage your cloud infrastructure without waiting for manual server provisioning.
How can I launch a NovaCloud instance?
You can launch a NovaCloud instance using several deployment options:
- Image — Deploy a new instance using a supported operating system image.
- Snapshot or Volume — Deploy using existing storage or a snapshot.
- One-Click Application — Deploy an instance with supported applications pre-installed.
You can then configure the required compute, storage, networking, and other resources for your workload.
What are One-Click Applications in NovaCloud?
One-Click Applications let you deploy a NovaCloud instance with supported software and applications pre-installed, helping you get your cloud environment running faster without setting up everything from scratch.
Available One-Click Applications include MySQL, MariaDB, Microsoft SQL Server, MongoDB, Redis, Memcached, RabbitMQ, Elasticsearch, WordPress, Docker, .NET Core, LAMP, LEMP, L2TP/IPsec (PSK), and OpenVPN.
Can I connect NovaCloud to my existing infrastructure?
Yes. NovaCloud is designed to support hybrid cloud environments, allowing you to connect your NovaCloud workloads with existing infrastructure and other cloud environments. Available networking capabilities include IPv4, IPv6, private networking, and other connectivity options depending on your configuration.
Does NovaCloud support IPv4 and IPv6?
Yes. NovaCloud supports both IPv4 and IPv6 networking for cloud instances.
Does NovaCloud provide backup?
Yes. NovaCloud provides snapshot backups with multiple recovery points across different retention periods.
Backups include:
- Hourly: Last 15 hours
- Daily: Last 7 days
- Weekly: Last 4 weeks
These recovery points can help you recover websites, applications, databases, and other cloud workloads after accidental changes, data loss, or unexpected incidents.
Does NovaCloud support connectivity to China?
Yes. NovaCloud offers an optional China Premium Route (CPR) for workloads that require connectivity to users or services in China. Additional charges apply for the China Premium Route.
Does NovaCloud provide managed cloud services?
Yes. NovaCloud Care is an optional managed cloud service for customers who want IP ServerOne to help manage their NovaCloud environment. Depending on the selected service scope, NovaCloud Care can provide assistance with cloud management, monitoring and support, server administration, and technical tasks. NovaCloud Care is an optional service and is separate from the standard NovaCloud cloud infrastructure.
How much does NovaCloud public cloud hosting cost?
NovaCloud public cloud hosting starts from MYR 0.06 per hour, with flexible pay-per-use and subscription-based pricing.
How do I get started with NovaCloud?
Create an IP ServerOne account and use the Customer Portal to provision your NovaCloud environment.
You can choose your region, instance type, operating system or One-Click Application, storage, and other configuration options before deploying your cloud instance.
If you need help managing your environment after deployment, you can also add NovaCloud Care for managed cloud services.
Customize Your Ideal NovaCloud Plan Today!
Can’t find the right NovaCloud plan? Contact us today, and we’ll dive deep into your needs to craft a customized solution that fits you like a glove!
Look for a fair price and comparison with our Cloud Calculator