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Trust, Compliance & Certifications
We uphold data privacy as one of the highest standards of accountability and security in IP ServerOne. Handling customers’ data is a great responsibility, hence being compliant-ready is our top priority to ensure our customers’ peace of mind.
A specification for an information security management system to protect confidentiality, integrity and availability of our infrastructure and customer information.
A specification for cloud services information security to implement a safe and secured cloud-based environment and reduce the risk of security concerns.
The Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure the payment procedure is implemented in a safe and secure environment.
SOC 2 Type II
The SOC 2 Type II report covers AICPA's Trust Services Principles and Criteria for Security, Availability, and Confidentiality. This evaluation assesses our design, controls of our system, and operations to ensure the integrity and security of the data management.
The certificate validates our infrastructure is concurrently maintainable. It covers telecommunication infrastructure and other aspects of a mission-critical data center conformed to the standard practice and requirements in providing 24/7 services with no downtime.
Threat & Vulnerability Risk Assessment (TVRA) Compliant
An evaluation to identify and analyze risks associated with attacks against critical assets of a building to provide a solid defensible foundation for our infrastructure and system.
Disaster Recovery Certified Expert, DRCE
Recognition of our disaster recovery team responsible for planning, developing, and implementing the disaster recovery plan to ensure the data recovery process is seamless and possible.
Uptime Institute Tier III DC on Constructed Design (TCCD)
Our Tier III certified data center includes N+1 Redundancy, a form of resilience that ensures system availability in the event of component failure to implement an uninterruptible power supply (UPS) system in ensuring the server is always on.
Uptime Institute Tier III DC on Constructed Facility (TCCF)
Our Tier III data center is concurrently maintainable. Designed with multiple paths for power and cooling, and redundant systems that allow our team to perform upgrade or maintenance work on the setup without taking it offline.
Green Building Index (GBI) Certified
Malaysia's recognized green rating system promotes sustainability. Our 'green' building is designed for energy and water-efficient in reducing negative impacts and encouraging positive impacts on climate and the natural environment.
Cisco Certified Network Associate (CCNA)
Recognition of our professional network engineers for the Routing and Switching program to enhance the networking knowledge in delivering a better and quality service.
Information Technology Infrastructure Library (ITIL)
Recognition of our professional network team to deliver the IT service management in terms of best practices, utilizing processes, terminology, and methods to grow and transform a business.
VMware Certified Technical Associate (VCTA)
The certification validates our team with the skills and knowledge to perform operational tasks within a virtualized infrastructure, in areas across multi-cloud operations, networking, security, and device management.
Cloud Service Alliance (CSA) STAR Level 1
Documentation of security and privacy controls on our cloud offerings against CSA’s best practices via CSA Security, Trust & Assurance Registry (STAR) Self-Assessment delivers industry transparency and provides customer visibility on our cloud security practices.