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Managed Services- FAQ

Frequently Asked Question

My business already has an in-house IT team. Why should we engage with your service?
  1. Many of our customers have existing in-house IT staff. However, we can ease your team’s daily IT responsibilities so that they can work on more critical projects efficiently. You are also able to save cost, time and energy. Our Managed Services ranges from Basic, Essential, Pro and Premium; all with different levels of managed services that can be catered well to your business. We will be able to consult you on the best plan according to your needs and budget.
How does IPServerOne supports clients remotely?
  1. We utilize remote management tools and a dedicated team of IT support. When “on-site” support is needed, we will help dispatch our engineering resources to your premise in accordance with the agreed-upon service levels.
Can we drop by your corporate office for a one-to-one consultation and advice before we engage your service?
  1. Yes, absolutely! We prefer having prospective customers drop by our office to have an in-depth understanding of your business needs and IT concerns. You would only need to send an email to sales@ipserverone.com or get in touch with us via LiveChat. We’re more than happy to answer your questions.
  • IP ServerOne Solutions Sdn. Bhd. (200701042108)
Established in 2003, IP ServerOne offers comprehensive and holistic cloud solutions empowering your business to reach its full potential. Experience the warmth and personal touch of our managed cloud services, because at IP ServerOne, "We Host Better".
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Solutions

Others

Company

About Us

Contact

Get in Touch

Resources
Follow us
Find Us

 Unit 21-03, Level 21, IMAZIUM, No. 8, Jalan SS21/37, Damansara Uptown, 47400 Petaling Jaya, Selangor Darul Ehsan.

  +603 – 2026 1688
  cs@ipserverone.com
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