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“ Peace of mind is knowing your business is supported”

Managed Services- FAQ

Frequently Asked Question

  1. Many of our customers have existing in-house IT staff. However, we can ease your team’s daily IT responsibilities so that they can work on more critical projects efficiently. You are also able to save cost, time and energy. Our Managed Services ranges from Basic, Essential, Pro and Premium; all with different levels of managed services that can be catered well to your business. We will be able to consult you on the best plan according to your needs and budget.

  1. We utilize remote management tools and a dedicated team of IT support. When “on-site” support is needed, we will help dispatch our engineering resources to your premise in accordance with the agreed-upon service levels.

  1. Yes, absolutely! We prefer having prospective customers drop by our office to have an in-depth understanding of your business needs and IT concerns. You would only need to send an email to sales@ipserverone.com or get in touch with us via LiveChat. We’re more than happy to answer your questions.

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