“ Peace of mind is knowing your business is supported”

Managed Services- FAQ

Frequently Asked Question

My business already has an in-house IT team. Why should we engage with your service?
  1. Many of our customers have existing in-house IT staff. However, we can ease your team’s daily IT responsibilities so that they can work on more critical projects efficiently. You are also able to save cost, time and energy. Our Managed Services ranges from Basic, Essential, Pro and Premium; all with different levels of managed services that can be catered well to your business. We will be able to consult you on the best plan according to your needs and budget.
How does IPServerOne supports clients remotely?
  1. We utilize remote management tools and a dedicated team of IT support. When “on-site” support is needed, we will help dispatch our engineering resources to your premise in accordance with the agreed-upon service levels.
Can we drop by your corporate office for a one-to-one consultation and advice before we engage your service?
  1. Yes, absolutely! We prefer having prospective customers drop by our office to have an in-depth understanding of your business needs and IT concerns. You would only need to send an email to sales@ipserverone.com or get in touch with us via LiveChat. We’re more than happy to answer your questions.

Join us for SembangDR Day!

Acorn Recovery as a service

Let’s sembang about disaster recovery (DR), connect with industry peers, and see how fast we restore services after a disaster.

Date: May 16th, 2024 (Thursday)
Time: 2:00pm – 5:30pm
Venue: Idea Zone, IMAZIUM, Damansara Uptown

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